Resources
City contacts, elected officials, and community resources for Broadway Bluffs residents.
This page is designed to help residents quickly find the right city department, elected official, or community resource for common neighborhood concerns.
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City Government
Mayor's Office — Mayor Cara Spencer
The Mayor's Office oversees city government and city departments and can be contacted regarding citywide concerns and administration.
Phone: 314-622-3201
Email: mayor@stlouis-mo.gov
Location: City Hall, 1200 Market Street
Board of Aldermen
The Board of Aldermen is the legislative body of the City of St. Louis.
Phone: 314-622-3287
Location: City Hall, Room 230, 1200 Market Street
Website: stlouis-mo.gov/aldermen
President of the Board of Aldermen — Megan E. Green
Your Local Ward Representation
Mount Pleasant includes portions of Ward 3 and Ward 8. Your exact ward is determined by your address.
Ward 3 — Alderman Shane Cohn
Phone: 314-622-3287
Ward information: stlouis-mo.gov/government/wards/03
Ward 8 — Alderwoman Jami Cox Antwi
Phone: 314-622-3287
Ward information: stlouis-mo.gov/government/wards
Find your ward and alderman: stlouis-mo.gov — Search for Your Alderman
Police, Fire & Emergencies
St. Louis Metropolitan Police Department
Use 911 for emergencies and crimes in progress. Use the non-emergency number for situations that require police assistance but are not an immediate emergency.
Emergency: 911
Non-Emergency: 314-231-1212
Website: slmpd.org
St. Louis Fire Department
Emergency: 911
Non-Emergency: 314-533-3406
Citizens' Service Bureau
City Service Requests
The Citizens' Service Bureau (CSB) is the City's central system for reporting problems and requesting city services. Residents can use CSB to report:
Phone: 314-622-4800
Website: stlouis-mo.gov/csb
- Streets and potholes
- Sidewalks and alleys
- Trash and illegal dumping
- Vacant properties
- High grass and weeds
- Trees and vegetation
- Property maintenance
- Sanitation concerns
- Other city-service problems
Neighborhood Stabilization
Neighborhood Improvement Specialists
Neighborhood Improvement Specialists work with residents, neighborhood organizations, aldermen, police, and city departments to address ongoing neighborhood concerns and coordinate city services.
Phone: 314-657-1392
Email: nst@stlouis-mo.gov
Website: stlouis-mo.gov/nst
Find your specialist: stlouis-mo.gov — Neighborhood Stabilization Office
Vacant & Problem Properties
Building Division
The Building Division handles building-code enforcement, inspections, permits, vacant buildings, demolitions, and related property concerns. For many property complaints, start with the Citizens' Service Bureau: 314-622-4800.
Phone: 314-622-3313
Email: dps-building-division@stlouis-mo.gov
Location: City Hall, 1200 Market Street
Website: stlouis-mo.gov — Building Division
Trees, High Grass & Vegetation
Forestry Division
Contact Forestry or CSB regarding:
Phone: 314-613-7200
Location: 1415 N. 13th Street
Website: stlouis-mo.gov — Forestry Division
- Dangerous or damaged city trees
- Tree trimming and removal
- High grass and weeds
- Vegetation problems
- Vacant-property vegetation
- Yard waste, compost, and wood chips
Streets, Sidewalks & Alleys
Street Division
Report:
City Service Requests: 314-622-4800
Website: stlouis-mo.gov — Street Division
- Potholes
- Damaged sidewalks
- Alley problems
- Damaged curbs
- Street maintenance problems
- Snow and ice problems
- Street sweeping concerns
Trash, Recycling & Illegal Dumping
Refuse Division
Report:
City Service Requests: 314-622-4800
Email: refuse@stlouis-mo.gov
Website: stlouis-mo.gov — Refuse Division
- Missed trash pickup
- Illegal dumping
- Overflowing containers
- Bulk-item problems
- Yard waste
- Recycling problems
- Damaged or missing trash containers
Public Health
St. Louis City Department of Health
Services include environmental health, community sanitation, rodent and vector control, food establishments, communicable diseases, lead exposure, animal-related services, and maternal and child health. For many neighborhood health and sanitation complaints, start with CSB: 314-622-4800.
Phone: 314-612-5100
Email: health@stlouis-mo.gov
Location: 1520 Market Street, Room 4051
Animal Care & Control
St. Louis City Animal Care & Control
Phone: 314-657-1500
After-hours / weekends (distressed animal): 314-231-1212
City Service Requests: 314-622-4800
Parks, Recreation & Forestry
St. Louis Parks, Recreation & Forestry
Oversees city parks, recreation facilities, forestry, and related community programs.
Phone: 314-289-5300
Website: stlouis-mo.gov — Parks
Water & Utilities
City of St. Louis Water Division
Phone: 314-633-9000
Website: stlouis-mo.gov — Public Utilities
Metropolitan St. Louis Sewer District (MSD)
24-Hour Customer Service: 314-768-6260
Website: stlmsd.com
Ameren Missouri
For electrical emergencies or downed power lines, call 911 when there is an immediate danger.
Customer Service: 800-552-7583
Website: ameren.com/missouri
Spire Missouri
For suspected gas leaks or other gas emergencies, contact Spire immediately and call 911 if there is an immediate danger.
Customer Service: 800-887-4173
Website: spireenergy.com
Housing & Community Development
Community Development Administration
Provides resources and programs involving housing, neighborhood development, and community development.
Land Reutilization Authority (LRA)
Manages city-owned vacant and abandoned properties.
Property information: stlouis-mo.gov — Property
Human Services & Homelessness
Department of Human Services
Provides and coordinates services involving homelessness, disability services, aging, youth, and families.
Website: stlouis-mo.gov — Human Services
Planning, Zoning & Development
Planning & Urban Design Agency
Handles planning, zoning, mapping, urban design, sustainability, and related development issues.
Phone: 314-657-3700
Email: pda_planning@stlouis-mo.gov
Website: stlouis-mo.gov — Planning
Elections & Voting
St. Louis Board of Election Commissioners
Phone: 314-622-4336
Email: electionboard@stlouis-mo.gov
Location: 300 N. Tucker Boulevard
Website: stlouis-mo.gov — Election Commissioners
Find your polling place & representatives: Search for Your Alderman
City Alerts & Emergency Notifications
NotifySTL
Residents can sign up for City emergency notifications and important public information.
Community Resource Tip
When reporting a neighborhood problem, document the issue whenever possible. Keep:
- Date and time of the problem
- Location
- Photos or video
- CSB service request number
- Police report number, if applicable
- Names or departments contacted
- Dates of follow-up calls
Keeping good records helps residents, neighborhood organizations, and city officials track recurring problems and determine whether additional action is necessary.
Broadway Bluffs Neighborhood Association
Our mission is to build a stronger, safer, and more connected community by bringing neighbors together, identifying neighborhood concerns, connecting residents with city resources, and working collaboratively toward solutions.
Our Neighborhood. Our Community. Our Future.